Help Center and Frequently Asked Questions - Panda Remit Australia Help Center

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Top Questions

Remittance

Collection

Security

Operation

Remittance

PandaRemit provides convenient and affordable remittance services

1.How much can I remit？

2.What payment method can I use to send money？

3.How long does it take to send money to China？

4.Why is the handling fee for PandaRemit way only $5.99？

5.Can I transfer money from China to Australia？

Collection

PandaRemit helps you to send your love home

1.How does the payee collect money？

2.Which banks accept the payment of PandaRemit？

3.Why do I need to provide my payee's ID card？

Security

How to protect your remittance safely with PandaRemit

1.Is PandaRemit safe？

2.How does PandaRemit provide security for my information？

Operation

PandaRemit easily transfers money to China in four steps

1.What do I need to prepare before remittance？

2.What circumstances will cause the remittance to fail？

3. How long does it usually take for the remitter identity review？

4.How will my payment be processed after the remittance fails？

5.How will my payment be processed after the remittance fails？

Remittance Disclaimer:

Panda Remit helps you remit money quickly and conveniently, and strictly guarantees the safety of your funds, but the speed of remittance to your account is determined by many factors, including:
1. Need to pass the audit of Panda Remit' proprietary anti-fraud and related risk control system
2. The available funds and transaction limit of the remitter's payment account (savings card)
3. Bank business hours and banking system feasibility of the country/region where the sender is located and the country/region where the beneficiary is located
4. Different time zones, system handling operability on bank weekends and local market holidays
5. Working hours of the remittance receiving agency

In Australia, the global money transfer services are provided by our group company ITRANSFER AUSTRALIA PTY LTD, which is registered with the Australian Transaction Reports and Analysis Centre ("AUSTRAC") with ABN 38 636 239 131 and registered office at 15 Burke Road Malvern East VIC 3145.